Monday, June 6, 2011

Apply Maintenance Release ' is Greyed out for 11.1.2.1 Disclosure Management Upgrade

'Apply Maintenance Release ' is Greyed out for 11.1.2.1 Disclosure Management Upgrade [ID 1314164.1]
Modified 20-APR-2011 Type PROBLEM Status PUBLISHED
In this Document
Symptoms
Changes
Cause
Solution

Applies to:

Hyperion Disclosure Management - Version: 11.1.2.1.000 and later [Release: 11.1 and later ]
Hyperion Financial Close Management - Version: 11.1.2.1.000 and later [Release: 11.1 and later]
Information in this document applies to any platform.
Symptoms

After launching the installtool.bat file with the intent of upgrading a base 11.1.2.0 release, the install GUI shows 'Apply Maintenance Release' as grayed out and is unelectable.
Changes

An upgrade to the 11.1.2.0 environment.
Cause

The.oracle.instance.products file was missing from the %MIDDLEWARE_HOME\user_projects\\config\foundation\11.1.2.0 directory.
Solution

A reinstall of the 11.1.2.0 environment will recreate the file.

However if a backup of the file system is available
a. simply copy the file into place.
b. If a identical Dev/Test environment is available, it can be copied from there as well.
c. Once completed, restart the InstallTool and the option should be available.

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