Epm System Diagnostics Doesn'T Work Correctly After Changing Default Admin Password

Epm System Diagnostics Doesn'T Work Correctly After Changing Default Admin Password [ID 1307681.1]
Modified 07-APR-2011 Type PROBLEM Status PUBLISHED
In this Document
Symptoms
Cause
Solution
References

Applies to:

Hyperion Essbase - Version: 11.1.1.1.00 to 11.1.1.3.00 - Release: 11.1 to 11.1
Information in this document applies to any platform.
Symptoms

Having installed Hyperion products and changed the default admin password, how can I then get 'EPM System Diagnostics' to work correctly for the Essbase Java API? It currently produces:

Test Status: FAILED

Service: SVR: Essbase Java API

Description: Launch external checker with next command: D:\Hyperion\common\validation\9.5.0.0\launchEssbaseJavaAPI.bat EssbaseJAPIConnect admin ****** localhost Embedded
Error: Result: -1; Error message: Cannot connect to olap service. Cannot connect to Essbase Server at MG1VAPPP16. Timed out waiting to connect to the Essbase Agent/Server using TCP/IP. Check your network connections.
Recommended Action: Make sure external checker is working.
Cause

This is a known issue and caused due to unpublished bug 8509441: EPM SYSTEM DIAGNOSTIC REPORTS "FAILED" AFTER CHANGING ADMIN PASSWORD IN HSS (Fixed in Product Version 11.1.2.0.00 Product Version11.1.1.1.00)
Note: SDK checkers are additional checkers based on external checker API. It means all parameters are passing via vtconfig.xml file in core or encrypted (like should update vtconfig.xml with new encrypted value), but configtool includes SDK in 11.1.2.0 release.

Solution

This issue is resolved in version 11.1.2.

Workaround:
Apply these steps to encrypt the password with the encryptString.bat tool which is in the structure. Then, update the vtconfig file with the new encrypted password.

Steps to apply:
1. Open a command prompt and navigate to HYPERION_HOME/common/config/9.5.0.0 directory.
2. Execute encryptString.bat using the newly changed password of the default admin user as the only parameter.
For example, if myPasswor12 is the new password, use the command:
encryptString.bat myPasswor12
To encrypt it. The encrypted password appears in the command prompt window.

3. Copy the encrypted password from the command prompt window.
4. Using a text editor, open the vtconfig.xml file, this file is available in HYPERION_HOME\common\validation\9.5.0.0\vtconfig.xml
5. Replace the existing password with the encrypted password that you copied in step 3.
6. Save and close the file.