Common Components Fail During Hyperion EPM Installation on French OS Windows: "Error setting file permissions". [ID 1322277.1]

Common Components Fail During Hyperion EPM Installation on French OS Windows: "Error setting file permissions". [ID 1322277.1]
Modified 24-MAY-2011 Type PROBLEM Status PUBLISHED

In this Document
Symptoms
Cause
Solution
References

Applies to:
Hyperion BI+ - Version: 11.1.2.1.000 and later [Release: 11.1 and later ]
Information in this document applies to any platform.
Symptoms
Hyperion Common Components Installation fails throwing error:
"Error setting file permissions.
Le mappage entre les noms de compte et les ID de sécurité n'a pas été effectué."
(The mapping between account names and security IDs has not been done).

This is a fresh installation on French Windows 2003 Server operating system.

The following is an extract of the log "install-core-4-27-2011..log" :
13:15:08 postinstall.vbs: Exec: C:\WINDOWS\system32\cmd.exe /C echo y| cacls "c:\oracle\middle~1\epmsys~1\ccr" /T /G SYSTEM:F Administrateurs:F "Creator Owner":F > C:\DOCUME~1\epm_user\LOCALS~1\Temp\radB1C80.tmp 2>&1
Error setting file permissions.
Le mappage entre les noms de compte et les ID de securite n'a pas ete effectue.
--------------------------------------


Cause
As the Windows server is in French, the command should be :
C:\WINDOWS\system32\cmd.exe /C echo y| cacls "c:\oracle\middle~1\epmsys~1\ccr" /T /G SYSTEM:F Administrateurs:F "Createur proprietaire":F > C:\DOCUME~1\epm_user\LOCALS~1\Temp\radB1C80.tmp 2>&1
This command works properly.

BUG 9800347 - CANNOT INSTALL OCM ON WINDOWS XP (NON-ENGLISH).

This was fixed in OCM 10.3.4 and 10.3.3.1. An older version (10.3.3.1) is in this kit.
Solution
1- Proceed with the EPM installation and ignore the error from the step that configures OCM.
2- Retrieve version 10.3.4 of the OCM kit from My Oracle Support and install it in the EPM environment (use Patch 5567658 for windows 32-bit and select version 10.3.4),
3- The kit should be unzipped under C:\Oracle\Middleware\EPMSystem11R1. (this kit has only one ccr folder that should override the existing folder under EPMSystem11R1).
4- Be sure to set the ORACLE_HOME and JAVA_HOME environment variables, i.e. set ORACLE_HOME=C:\Oracle\Middleware\EPMSystem11R1 & set JAVA_HOME=C:\Oracle\Middleware\jdk160_21.
5- Then run ccr\bin\setupCCR.exe and provide the credentials in response to the prompts.
6- After successful installation of the newer OCM version, run the EPM installer (installTools.cmd) and reinstall all your already installed components /products (this will reinstall the Common Components again).
7- Verify the Common Components are installed without errors at the final stage.