Saturday, April 16, 2011

UNABLE TO PRINT CHECKS AFTER RESTARTING A PAYMENT BATCH

UNABLE TO PRINT CHECKS AFTER RESTARTING A PAYMENT BATCH [ID 1042458.6]
Modified 28-OCT-2008 Type PROBLEM Status PUBLISHED

Problem Description
-------------------
You are attempting to reprint checks after experiencing a printer problem.
You have restarted a payment batch; however, you are unable to reprint
checks from the Actions form.


Product Name: Oracle Payables AP
Module Title: Invoice Payment Workbench
Technical Name: APXPAWKB


Steps Required to replicate problem
-----------------------------------
1. Payment Batches -> Actions -> Confirm.
2. Press the Restart button and then enter the first check number.

The Oracle Payables User Guide 10SC Volume 1 p. 5-28 leads you
to think that you can print from the Actions form before confirming.



Solution Description
--------------------
You must use the reprint function on the Concurrent Requests
Summary form to reprint checks.

Navigation Path: Payables \ Navigate Other Concurrent

1. Query the Request ID for the specific payment format process.

2. Under the top menu bar click on Special then Reprint.

No comments:

Post a Comment