FDM Task Manager Configuration Returns "Service Login Failure" [ID 1331947.1]

FDM Task Manager Configuration Returns "Service Login Failure" [ID 1331947.1]
		Modified 23-JUN-2011 Type HOWTO Status PUBLISHED

In this Document
Goal
Solution

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Applies to:

Hyperion Financial Data Quality Management - Version: 11.1.2.1.000 and later [Release: 11.1 and later ]
Information in this document applies to any platform.

Goal

When configurating the FDM Task Manager I receive a message "Service Login Failure".

What would cause this?

Solution

The fdm service account does not have the "Logon As a Service" local security policy granted to it.

To grant the account this policy you can do this in one of two ways:

a) Choose Start > Control Panel > Administrative Tools > Local Security Policy
b) Expand Local Policies > User Rights Assignment
c) Locate the "Log on as a service item an double-click to open
d) Add the service account to the setting and click OK
e) Reset the FDM Load Balance Config

The second method is:

a) Start > run > services.msc
b) Locate the "hyperion financial data quality management task manager service" service
c) Right-click and choose "Properties". Click on the "logon" tab
d) Enter and confirm the password for the service account and click "Apply"

You will receive a message that the account has been granted the logon as a service role. Click OK