EPM v11.1.2 Configuration Tool Does Not Launch Because Of Missing Jar Files

EPM v11.1.2 Configuration Tool Does Not Launch Because Of Missing Jar Files [ID 1088031.1]
Modified 19-APR-2011 Type PROBLEM Status PUBLISHED
In this Document
Symptoms
Cause
Solution
References

Applies to:

Hyperion Essbase - Version: 11.1.2.0.00 and later [Release: 11.1 and later ]
Information in this document applies to any platform.
Symptoms

When you launch the EPM v11.1.2 Configuration Utility on a new installation, the configuration tool will produce the following errors and shutdown:

ERROR: E:\Oracle\Middleware\oracle_common\modules\oracle.odl_11.1.1\ojdl.jar not exists; file depth: 2; referenced from E:\Oracle\Middleware\EPMSystem11R1\common\jlib\11.1.2.0\epm_j2se.jar referenced from E:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\configtool.jar

ERROR: E:\Oracle\Middleware\oracle_common\modules\org.apache.commons.beanutils_1.6.jar not exists; file depth: 1; referenced from E:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\configtool.jar

ERROR: E:\Oracle\Middleware\oracle_common\modules\oracle.jmx_11.1.1\jmxframework.jar not exists; file depth: 2; referenced from E:\Oracle\Middleware\EPMSystem11R1\common\jlib\11.1.2.0\epm_soa.jar referenced from E:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\configtool.jar

ERROR: E:\Oracle\Middleware\oracle_common\modules\oracle.dms_11.1.1\dms.jar not exists; file depth: 2; referenced from E:\Oracle\Middleware\EPMSystem11R1\common\jlib\11.1.2.0\epm_j2se.jar referenced from E:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\configtool.jar

ERROR: E:\Oracle\Middleware\oracle_common\modules\oracle.http_client_11.1.1.jar not exists; file depth: 2; referenced from E:\Oracle\Middleware\EPMSystem11R1\common\jlib\11.1.2.0\epm_soa.jar referenced from E:\Oracle\Middleware\EPMSystem11R1\common\config\11.1.2.0\configtool.jar

FATAL ERROR: Jars manifest check failed with message "Some referenced jars do not exist"

You will see errors when you click on the individual products in the EPM System Installer similar to:

EPMINS-01045: One or more required assemblies are missing; cannot install one or more selected components. See the Troubleshooting Guide for more information.: EPMINS-01047: The staticContent assembly is missing. The assembly is required in order to install a selected component.
Cause

There are several possible causes for these errors:

1. The static content assembly has not been downloaded.
2. Swap Space Issue.
3. Permission on the oraInventory directory for EPM user.
Solution

Static Content:
In addition to the standard 'Hyperion Enterprise Performance Management System Foundation Services Release 11.1.2.0.0' Assemblies, you must also download the Assembly containing the static files used during installation and configuration.

You must download and unzip into your Assemblies folder the following component:

Oracle Hyperion Enterprise Performance Management System Additional Content Release 11.1.2.0.0 (V20843-01)

Swap Space:
If the swap space is inadequate then OHS will not fully install. The Oracle Universal installer checks if you have more than 500MB of swap space. If you are using a server that has the virtual memory system managed then create a page file on the local drive to get the OHS universal installer to pass the swap space check.

If the OHS install fails then the oracle_common directory may be missing as a result. This will prevent the system configurator from launching.
Make sure you rename the existing Oracle Inventory directory if you hit this problem so that it can create a new one during the re-install.

Permission on oraInventory Directory
If the oraInventory directory already exists under a different user, the EPM user will need to have write permission to it or it will not be able to install some of the OHS components.

Note: If you do not install to the default location (/Oracle/Middleware) the installation logs may not get generated. This can make it difficult to diagnose any problems with the installation you may run in to.