APXINROH errors with REP-0069:Internal Error REP-57054 In-process job terminated:Finished successfully but output is voided

REP-0069: Internal error
REP-57054: In-process job terminated:Finished successfully but output is voided

APPLIES TO:

Oracle Payables - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
Hitting bug 12340434

SYMPTOMS

APXINROH module: Invoice on Hold Report

Intermittantly, we get the following on various reports:
REP-0069: Internal error
REP-57054: In-process job terminated:Finished successfully but output is voided

CHANGES

NONE

CAUSE

Hitting bug 12340434

SOLUTION

ACTION PLAN 1
-----------------
1. Backup the file rwbuilder.conf under $INST_TOP/ora/10.1.2/reports/conf
cd $INST_TOP/ora/10.1.2/reports/conf
cp -p rwbuilder.conf rwbuilder.conf-orig
2. Add this property in rwbuilder.conf as below for noVoidedOutputError. This need to be done in TEST instance:
Note: 1st 3 lines are already in rwbuilder.conf. You need to add the 4th line ()

~~~~~~~~snippet start~~~~~~~~

~~~~~~~~snippet end~~~~~~~~
NOTE: Do not use $ORACLE_HOME. Use the complete path.

3. Shutdown all the application services (adstpall.sh apps/)

4. Delete the cache files under

$ORACLE_HOME/reports/cache

for eg: inst/apps/CONTEXT_NAME/logs/ora/10.1.2/reports/cache

5.Start application services (adstrtal.sh apps/)
6. Re-test the issue