Why is Workflow Ignoring Skip Approval And Proceeding To Approval? R12.1.1

In this Document
Goal
Solution
References

APPLIES TO:

Oracle Credit Management - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 27-MAY-2013***
GOAL

You have set up an automation rule to SKIP_APPROVAL and close the case folder with "No Change". However, workflow is ignoring the set up of skip approval and hence proceeding to the approval process and failing.

SOLUTION

Development has made a code change. The Skip Approval automated rule was retrieving the limit currency rather than the transaction currency. The transaction currency matches the scoring model currency to which the automation rule is associated.


For 12.1.1 and 12.1.2, the fixed file is patch/115/sql ARCMGWFB.pls 120.31.12010000.26 contained in 9871620:R12.OCM.B.  Please contact Oracle Support to get this patch.

REFERENCES


BUG:9871620 - REW: SKIP APPROVAL IS NOT BEING HONOURED : SYSTEM GOING FOR APPROVAL PROCESS