"FS-CANT OPEN TEMPFILE" MESSAGE WHEN OPENING ANY VIEW LOGS OR OUTPUT LOGS

"FS-CANT OPEN TEMPFILE" MESSAGE WHEN OPENING ANY VIEW LOGS OR OUTPUT LOGS


Applies to:

Oracle Enterprise Performance Foundation - Version: 11.5.10 to 12.0.0 - Release: 11.5 to 12
Information in this document applies to any platform.
Checked for relevance 26-Sep-2011
FEM
Symptoms

Users get the following error message when trying to open any View Log or Output Log:

"FS-CANT OPEN TEMPFILE"

The navigation path is:  Process Management --> Requests --> View Requests --> Users select a failed or working job and click the icon in the Details column, then click the View Log.  If they click the icon in the Output column, the message also appears.

"FS-CANT OPEN TEMPFILE" is the only message to appear on the screen.
Cause

The message is not specific to FEM.  It could indicate problems with Concurrent Manager, or RRA: Profile Options, or Permissions and Space on the $APPLTMP directory.
Solution

1.  Concurrent manager may need to be checked to see if it is up and running.

2.  Concurrent manager may need bouncing.

3.  You may need to review Note 236311.1 FS-Cant Open Tempfile When Try to Send Output to Excel.  There are some Profile Options that may need to be examined:

RRA: Delete Temporary Files
RRA: Enabled
RRA: Maximum Transfer Size
RRA: Service Prefix
RRA: URL

If the "RRA: URL" Profile Option is missing a valid url, it is possible you will get the error message.

4.  FNDWRR attempts to create a temporary file under $APPLTMP. If unsuccessful, it will return FS-CANT CREATE TEMPFILE.  You may need to check the permissions to see if they are correct for $APPLTMP location and check for sufficient space.

5.  If you are using SAN, check to see if the file system is READ ONLY.  You may need to change that.