App-Fnd-00222 Whe attempting to run any request

App-Fnd-00222 Whe attempting to run any request [ID 412987.1]
		Modified 05-OCT-2008     Type PROBLEM     Status MODERATED

In this Document
  Symptoms
  Changes
  Cause
  Solution

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This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process, and therefore has not been subject to an independent technical review.

Applies to:

Oracle Application Object Library - Version: 11.5.10.2
This problem can occur on any platform.

Symptoms

On 11.5.10.2 in Production:
When attempting to run any request,
the following error occurs.

APP-FND-00222: Encountered an error while getting the ORACLE user account for your concurrent request

STEPS
The issue can be reproduced at will with the following steps:
1. Submit any request
2. Face the above error

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot submit any request.

Changes

Recent applying of ATG RUP3 and associated patches

Cause

Although there is no customization done but there is some issue in the CUSTOM.pll
This is verified as follows

1. Log into Apps and Turn OFF "Custom Code" in the Help->Diagnostics menu.
2. After turning off the custom code, it was possible to launch new requests and the
    requests went through successfully.

Solution

1. Confirm that there is no CUSTOM.plx exists in $AU_TOP/resource
     If any exists then delete it
2. Take a backup of the current  CUSTOM.pll which exists in $AU_TOP/resource
3. Replace the current  CUSTOM.pll with a one from a working instance
4. Regenerate the CUSTOM.pll and retest the issue

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Related Products Oracle E-Business Suite > Applications Technology > Application Object Library > Oracle Application Object Library Keywords CUSTOM.PLL; RUP3 Errors APP-FND-222

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